What is your delivery charge?
We generally use UPS so the delivery cost is £12.50. This can vary depending on the number of boxes and weight. We would of course notify you. This is based on deliveries in the UK. Call us for other countries.
How long does it take for orders to be delivered?
If it is a stock item we can usually deliver next day if ordered before 12:00am weekdays only.
What types of payment do you accept?
We currently accept cheque, paypal or BACS. We will shortly be accepting Mastercard and Visa. We do not accept american express.
What is your return policy?
We will look at every case individually but if we have sent out the wrong item or it was not the correct item we will change for the correct one. On pre printed item, we usually get the clients approval before we go to print so if when you recieve the items, they are not what you approved, we will re-print them. If they are as you approved we cannot accept returns.
If I have a problem, who do I call?
You can call our customer help line on 01923 354145 or 07538 705775. If you cannot get through, please leave a message and someone will get back to you asap. Or you can email firstname.lastname@example.org
Innovative ID Ltd was formed in 2011. The Director, Paul Squires had spent over 20 years with Securit World as Sales Manager until they sold the company. Paul believes that service & understanding as well as knowledge is an important part of any business. He will always go all out to keep our customers happy and will personally deal with any problems that may arise.
Because we have many years experience in the ID sector, we have built up an enviable knowledge and contacts, from manufacturers to suppliers of everything ID. We can usually obtain the best prices in the industry which means not only are customers happy but also re-sellers.
If there is anything we do not have on our website, then just call us for a friendly and helpful member of staff to help you.
ANY OTHER QUESTIONS?
Call us at 01923 354145 or Write to us at email@example.com or via following contact form and we’ll be in touch ASAP!
CONNECT WITH US: